Carespan
VIEW THE APPMaking telehealth products feel easy yet reliable
We attempted to create a platform where patients can find and talk to doctors easily. Users should be equipped with right tools when preparing for a consultation and should be provided with the right information to make their scheduling experience easy.
Scheduling patterns should be as intuitive as possible
Information should be structured in a way that doesn’t feel too overwhelming
Equipped with the right tools for teleconsultations
A frictionless and seamless consulting experience
With this in mind, it affected how design decisions were made. From structuring end-to-end journeys as concise as possible down to making non-intrusive microinteractions, we attempted to eradicate as much friction as we can through interaction design and information structuring.
Carespan is a product that was released a little bit after the pandemic. During this time, we were trying to integrate new learnings from, then novel, video calling platforms.
These learnings were paired with a careful curation of information in our design systems which we believe is crucial when designing health-related products.